Terms of Use

These Terms of Use govern your access to and use of the Golden Andes Grand website and related online services. By using our site you agree to comply with these terms, our privacy policy, and any other policies posted on the site. If you do not agree with these terms, please do not use the website or make reservations through it.

1. Acceptance of Terms

By accessing or using this website you accept and agree to be bound by these Terms of Use and any documents they incorporate by reference. We may modify these terms from time to time, and the revised terms will become effective when posted on the site. Your continued use of the website after changes are posted constitutes acceptance of the updated terms. Certain services or promotions may be subject to additional terms and conditions which will be disclosed where applicable.

2. Use of the Website

You may use the website to browse information about the hotel, make reservations, manage bookings, and access guest services subject to these terms and applicable laws. You agree not to use the site to impersonate others, upload harmful content, attempt unauthorized access, interfere with operations, or engage in any activity that violates local regulations related to hospitality or gaming. Access to certain services, such as the on-site casino room, may be restricted to eligible guests and subject to additional rules and age verification. We reserve the right to suspend or terminate access to the site for misuse or for violation of these terms.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Golden Andes Grand or its licensors and is protected by intellectual property laws. You may view and print content for personal, non-commercial use only, provided you retain all copyright and proprietary notices. Any reproduction, modification, distribution, or commercial use of site content without prior written permission is prohibited. Trademarks, service marks, and trade dress displayed on the site are the exclusive property of their respective owners.

4. Disclaimer of Warranties

The website and all content are provided on an as is and as available basis without warranties of any kind to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Information about room availability, rates, amenities, or casino offerings may change and we do not guarantee its accuracy at all times. Any reliance on information obtained from the site is at your own risk.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Golden Andes Grand and its affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the website. Our total aggregate liability for direct damages arising out of or related to these terms or the website will be limited to the amount you paid to Golden Andes Grand through the website in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be excluded or limited by law. You agree that this allocation of risk is reflected in the fees charged for our services.

6. Links to Other Websites

The website may contain links to third-party websites, services, or content that are not operated or controlled by Golden Andes Grand. We provide these links for convenience and do not endorse or assume responsibility for the content, policies, or practices of those third parties. Your interactions with third-party websites are governed by their respective terms and privacy policies. We encourage you to review third-party terms and privacy practices before providing personal information or completing transactions.

7. Changes to Terms

We reserve the right to modify these Terms of Use at any time and will post the amended terms on our website with an updated effective date. Where required by law or for significant changes, we may provide additional notice to registered users by email. Your continued use of the website after changes are posted constitutes acceptance of the revised terms. If you do not agree to the modified terms, you should stop using the website and contact us to close any accounts.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of Chile, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Santiago, Chile. You and Golden Andes Grand each submit to the jurisdiction of those courts for the resolution of disputes. Where mandatory consumer protections apply, those protections will not be waived by these terms.

Contact Us

Email: [email protected]

Address: Cr. 7 274, Santiago 7506804